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1 Message

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70 Points

Saturday, June 29th, 2024 1:40 PM

Update Settings

I need to update my CC info, but I cannot access the account settings when will the maintenance be over

1.8K Messages

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17.9K Points

3 months ago

Try until it works.

CHANGING YOUR CREDIT CARD DETAIL:
Log into Homestead > Select the Account drop-down menu in the upper right corner of your monitor > Select Billing and Payments > Select Edit.

PAYMENT BY CHECK:
Yes. Also,
Memo Field: Include the email address and/or domain on file in the memo field
1. Make the check out to: “Homestead Technologies, Inc.”
and
2. Must be for an Annual or Biennial payment for any of our packages.
3. Must be in United States Currency
4. Must be advised that there are no refunds for check payments.
How long does it take for a check to apply to an account?
All checks from Homestead customers are cashed each Thursday of every week. Depending on the mail system used it could be 6-8 weeks before the check is applied to the account.

Brand User

11K Messages

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144.9K Points

3 months ago

Hello, 

The maintenance doesn't affect account settings:

 

‎Account: View Billing | Homestead Community

6 Messages

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200 Points

Is something going on with the customer service phone numbers? I can’t get through 

1.8K Messages

 • 

17.9K Points

@tre6140​ Call support for HELP.
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