8 Messages
•
266 Points
Un -authorized Payment
Hello Homestead Team. On the 5-5-2025 I received an email from Homestead , in regards to my Banking details to be updated. I was notified that my website would be suspended until I made the update, and if I took no action my Account would then be Closed 30 days later. Due to circumstances, I have decided to NOT UPDATE my Banking details and would like my website closed down. On 11-5-2025 I find that you have had the audacity to somehow take a payment from my bank account without my approval or update. Please Close my Website Account and refund my payment to which you were not authorized to take. I do not wish to have to close my Bank Account due to your actions. Feeling very disappointed with your Company over this issue.
russell5607
2K Messages
•
20.2K Points
10 days ago
Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998 (TO CLOSE YOUR ACCOUNT)
Close your account: 800-710-1998
Outside USA: 00-1-880-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed
0
0
elyzabethv
11.2K Messages
•
147.3K Points
7 days ago
Hello,
It is always recommended to contact a company if you no longer want their services. That way, we have a record of the request to stop service.
I have closed this account for you and refunded the last payment.
0
0