6 Messages
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200 Points
Martha Amos
we trust Homestead so when Network Solutions was part of this we trusted them, we have been working with them for over a month to build a new website and it just got corrected this am, then they told us that we have to move our domain name before they will let our new website go live, this was never discussed. We have paid for the last two months for no update on the website, how do we get this resolved. They wont tell us how much it will cost to move the domain name, and we have asked several times.
joeana_velasco
141 Messages
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1.5K Points
1 hour ago
Hi,
I'm sorry to hear about the difficulties you've been experiencing.
As much as I'd like to assist, we unfortunately do not have visibility into their pricing, including domain registration fees, hosting packages, or any account-specific billing information they may offer.
If you already have an account with them, the best course of action would be to contact their support team directly. They will be able to review your account, provide current pricing details, explain the available plans, and answer any questions specific to your services.
We apologize for not being able to provide more information on this matter and appreciate your understanding. If there's anything related to your Homestead account that we can assist with, please don't hesitate to let us know. Thank you.
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