9 Messages

 • 

180 Points

Saturday, July 26th, 2025

error 1000 DNS points to prohibited IP

I know almost nothing about website building which is why I chose your product.  My websites don't work and give me this error message.  Please help.  blockhomeinspections.com and graceapologetic.info and thehandyhubbykc.com

Oldest First
Selected Oldest First

2.3K Messages

 • 

22.8K Points

2 months ago

Did you recently add Cloudflare? Most likely, you tried to add Cloudflare to secure your website and you've failed to set up the DNS record as directed. Review the platform options below and review your installation to ensure it's correct.

You can SSL your Sitebuilder Plus website by following this article:
Can I Secure My Homestead Website With HTTPS?
https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de
If you're having trouble with the Cloudflare setup, you can always call for assistance at 1-800-710-1998.

per google:

Error 1000, often seen with Cloudflare, typically indicates that your website's DNS records are pointing to a prohibited IP address, specifically a Cloudflare IP address. This often happens when a site is migrated to Cloudflare or when there's an issue with how the domain is configured in Cloudflare. To resolve this, you need to ensure your DNS records, especially A and CNAME records, point to your website's actual server IP address, not a Cloudflare IP. 

2 Messages

 • 

90 Points

How do I find my server IP?

2.3K Messages

 • 

22.8K Points

@sara6315

To find your website's IP address, you can use the ping command in the command prompt or terminal, or use an online DNS lookup tool. For the command line method, open the command prompt or terminal and type ping followed by your website's domain name (e.g., ping example.com). The output will display the IP address. Alternatively, you can use a website like WhatIsMyIP.com or Uptrends and enter your domain name into their DNS lookup tool. 
Using the COmmand Prompt/Terminal:
    1. Open the Command Prompt (Windows) or Terminal (Mac/Linux): 
      • Windows: Type "cmd" in the search bar and select "Command Prompt". 
      • Mac/Linux: Search for "Terminal" in your applications. 
    2. Type ping followed by your website's domain: 
      • For example, if your website is example.com, type ping example.com
  • Press Enter: The output will show the IP address alongside the domain name. 
Using a DNS Lookup Tool:
  • Go to a DNS lookup website: 
  • WhatIsMyIP.com or Uptrends are good options. 
  • Enter your website's domain name: 
  • Type your website's address (e.g., example.com) in the designated field. 
  • Click "Lookup" or "Search": The results will display the IP address.