M

3 Messages

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90 Points

Tuesday, April 1st, 2025 3:18 PM

Changing the password

When I try to press the "Edit" button under "My Account" | "Password", nothing pops up, and nothing appears on screen.  And the page doesn't change at all.   What is blocking me from changing the password? 

3 Messages

 • 

90 Points

24 hours ago

I called the Support Line (1-800-710-1998) and they suggested I used the "Forgot Password" link on the Login page.   That is a bit unsatisfying--but if it works, it works.