3 Messages
•
170 Points
Cancelling services
I have gone through the steps to cancel my services through the portal & I get this message below. Why must I call to cancel? Why isn't there an option to do a live chat to assist me?
3 Messages
•
170 Points
I have gone through the steps to cancel my services through the portal & I get this message below. Why must I call to cancel? Why isn't there an option to do a live chat to assist me?
elyzabethv
11.2K Messages
•
147.3K Points
16 days ago
Hello,
Cancelling the account immediately requires calling, but you can set your account to close before your next billing date by choosing the option "opt out auto-renewal".
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