juliej's profile

2 Messages

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140 Points

Thursday, March 13th, 2025 8:46 PM

Cancelling My Account

If I cancel my account, what happens to my email account?

1.9K Messages

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19.5K Points

22 days ago

HAVE YOU CALLED SUPPORT FOR HELP?
Call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998 (TO CLOSE YOUR ACCOUNT)
Close your account: 800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed

Brand User

11.2K Messages

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147K Points

10 days ago

Hello, 

If you cancel your account, you would lose your email address. Another option would be to downgrade your account to Domain-Only hosting, which allows you to keep your domain name and one email address, but not keep the website. This is $14.99/year. 

14 Messages

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320 Points

8 days ago

I live in Mexico and there is no way to make a call to the phone number provided

Brand User

11.2K Messages

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147K Points

You should still be able to call, you'll just have to dial it like this:

00-1-880-710-1998