1 Message

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70 Points

Monday, September 28th, 2026

Cancel a service we do not use

I need to cancel a service we are not going to use how do I do this 

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3K Messages

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30.5K Points

2 hours ago

You may want to call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Phone Number: 1-800-710-1998 (U.S. & Canada)
or +1-650-690-9026.
Sales: 800-986-0958
CALL Support: 800-710-1998

International Customers: Call +1-650-690-9026.
Close your account: 800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed

How do I cancel a homestead website service I do not use?

To cancel a Homestead website service, you must call their customer support team directly, as they do not offer an online, self-service cancellation option. Simply deleting files or detaching your domain name from the site will not stop your recurring billing charges. [1, 2, 3]
You can reach the Homestead Support team using the following contact information:
  • United States & Canada: Call 1-800-710-1998.
  • International Customers: Call +1-650-690-9026.
  • Hours of Operation: Monday through Friday, 6:00 AM to 5:00 PM MST (Note: They do not observe Daylight Saving Time and are closed on weekends). [1]
Important Steps Before and During Your Call
  • Identify Your Plan Type: If you want to keep your domain name but get rid of the website subscription, let the agent know you want to downgrade to a domain-only account. If you want everything deleted, request a full account closure. [1]
  • Check Additional Site Add-ons: If you are paying for multiple website packages or extra slots, confirm with the representative that your plan is adjusted all the way down to zero sites so you aren't hit with unexpected add-on fees. [1]
  • Request Confirmation: Ask the agent for a cancellation confirmation number and a follow-up confirmation email to keep for your records.

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