1 Message

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70 Points

Monday, November 9th, 2026

Billing Review – Remove Unnecessary Website Add-ons

I have two websites, Ohana Spa and Miss Dee's Gift Shop. I only need my Ohana Spa website and its online store. Miss Dee's Gift Shop is not being used.

My current charges are:

  • Gold Plus Package: $33.24/month

  • SimpleStore: $9.99/month

  • Website Ecommerce Add-On: $9.99/month

  • 2 Additional Domains: $4.40/month

Can you identify which shopping add-on powers my Ohana online store and whether the other can be removed?

Also, why am I paying for two additional domains when only one domain appears in my Domain Center?

I would also like to know whether I can downgrade my Gold Plus Package while keeping my Ohana website, online store, domain, and PayPal payments fully operational.

Please explain which charges can safely be removed and what my new monthly total would be before making any changes.

Thank you!

Oldest First
Selected Oldest First

360 Messages

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3.8K Points

17 hours ago

Hello,

 

Please give us a call so we can better explain your billing details and address any questions or concerns you may have. We’ll be happy to review the charges with you and provide clarification.