Billing inquiry

A few days ago I cancelled all additional email services from my account. I am downsizing. But today, on next month's billing cycle, I got charged for them all again. This arises a question for me: I believe I am paying month in advance (prepayment), not post payment. Why am I being charged for a service I am not using?

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russell5607

2.6K Messages

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26K Points

1 month ago

You may want to call support for HELP.
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998
Close your account: 800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed

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ignacio8140

26 Messages

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672 Points

Hi. The charges keep coming, unfortunately. Therefore, I have decided to go on a different direction. Please provide me with the domain's EPP Code as soon as possible please.

Thank you

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3 days ago

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russell5607

2.6K Messages

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26K Points

@ignacio8140 You may want to call support for HELP.
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
FREE SEO Consultation: 1-888-412-9962
Mon-Fri: 6:00am - 5:00pm MST(No DST)
Sat-Sun: Closed

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3 days ago

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ignacio8140

Billing inquiry

russell5607

ignacio8140

russell5607

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