12 Messages

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190 Points

Friday, October 31st, 2025

Auth code

I have been trying for months to get my auth email. It said unable to retrieve. 

How do I resolved this? I am at my wits end and spending hundreds a year that I feel locked into. 

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2.4K Messages

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24.5K Points

22 days ago

Have you called support for help?
Hours of Operation for Live Support: Mon-Fri: 6a - 5p MST (No DST)
Sales: 800-986-0958
CALL Support: 800-710-1998
Close your account: 800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
FREE SEO Consultation: 888-412-9962
Sat-Sun: Closed

12 Messages

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190 Points

Of course. From the UK both numbers say unrecognised when copied and pasted and dialed. I’ve been unfairly leaking money for years on this.

Held hostage whilst leaking money. Feels very illegal. 

12 Messages

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190 Points

@russell5607​ 

Of course. From the UK both numbers say unrecognised when copied and pasted and dialed. I’ve been unfairly leaking money for years on this.

Held hostage whilst leaking money. Feels very illegal. 

2.4K Messages

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24.5K Points

Didn't the international line work for you?

Call support for HELP.
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998 (to close your account)
Outside USA: 00-1-880-710-1998
FREE SEO Consultation: 1-888-412-9962
Mon-Fri: 6:00am - 5:00pm MST(No DST)
Sat-Sun: Closed

12 Messages

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190 Points

@russell5607​ 

Thats correct. The number is not recognised. This site won’t let me add a video to prove. It get sticks in preview mode. 

2.4K Messages

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24.5K Points

Google: how can Homestead UK customers contact Homestead customer service?
Homestead UK customers can contact customer service by phone at​ 01253640040, 9-5 M-F. By email at enquiries@homesteadcsl.co.uk, or by using the 'My Homestead Portal' online. For maintenance issues, they can also email maintenance@homesteadcsl.co.uk.

(edited)

2.4K Messages

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24.5K Points

16 days ago

Here is how to create a private topic. If you make it private, then only you and Homestead employees will be able to see the content.

https://community.homestead.com/conversations/community-announcements/community-create-a-private-conversation/5f2a9b3a58180958845ed6ab

12 Messages

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190 Points

Why do I need to create a private topic please?

2.4K Messages

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24.5K Points

@paul7970​ Try it. What do you have to lose? Have you been able to reach Homestead personnel services by phone or email? This may be an avenue for you to obtain answers to your questions.