denise0640's profile

6 Messages

 • 

220 Points

Thursday, May 8th, 2025 1:50 AM

Unable to add images to my store

Yesterday and today, when I add a product to my store, I have been unable to add an image for the product.  I just get the loading "circle of death" but it never uploads.  The file size is approximately 1 MB so the issue shouldn't be the size.

2K Messages

 • 

19.9K Points

2 days ago

Log off. Refresh your browser. Try again.

6 Messages

 • 

220 Points

Unfortunately, that didn't work.  I can add images anywhere else on my site, just not to the store.

25 Messages

 • 

408 Points

12 hours ago

I have been having the same issue for the last week.  It's the third time this has happened.  No amount of phone calls or emails are getting this resolved in a timely manner.  Very frustrating.