K

54 Messages

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978 Points

Friday, March 21st, 2025 11:52 PM

Products won't show up to put in cart

Is there an issue with Homestead? My products won't show up in Preview, at times when they do, when I click on one, it brings up a blank white page. I sometimes get an Error message when I click on a product. It says, Oops....something went wrong.

When published, customers are having the same problem. This is not good for business. Is anyone else having issues like that? I seriously need this looked into in case there's something I can do to fix this, or if a Homestead tech needs to do on their end. I would really appreciate a solution to this problem.

I turned the store page off so nobody can see it online since it's not working. 

11 Messages

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300 Points

12 days ago

Yes, I have the exact same problem!  Really upsetting with all of the work setting it up and losing business.

If you find a solution I would really appreciate a response on here.

Thank-you!

Tammy 

www.leatherandbraid.com

54 Messages

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978 Points

I sure will, Tammy. I am very disappointed in Homestead right now for not helping. 

11 Messages

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300 Points

I know, me too. I've used homestead since it was free way back then. Once I put so much time and effort into it I feel kind of stuck. Hopefully Monday we can talk them and figure it out. 

I will let you know, also.

11 Messages

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300 Points

@tammy3627​ 

Thank-you to homestead for fixing my shopping cart. I complained on here but all in all over the years I have had good support. And still happy to have my site hosted here. Hope you've had good luck as well, Karen.

Thanks much.

Brand User

11.2K Messages

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147K Points

9 days ago

Hello, 

I'm told that they were aware of an issue involving products, but that it has since been resolved. Is this working for you both, now?

11 Messages

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300 Points

Yes! All is well and site's working good.  

Thank-you so much!