54 Messages
•
978 Points
Products won't show up to put in cart
Is there an issue with Homestead? My products won't show up in Preview, at times when they do, when I click on one, it brings up a blank white page. I sometimes get an Error message when I click on a product. It says, Oops....something went wrong.
When published, customers are having the same problem. This is not good for business. Is anyone else having issues like that? I seriously need this looked into in case there's something I can do to fix this, or if a Homestead tech needs to do on their end. I would really appreciate a solution to this problem.
I turned the store page off so nobody can see it online since it's not working.
tammy3627
11 Messages
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300 Points
12 days ago
Yes, I have the exact same problem! Really upsetting with all of the work setting it up and losing business.
If you find a solution I would really appreciate a response on here.
Thank-you!
Tammy
www.leatherandbraid.com
3
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elyzabethv
11.2K Messages
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147K Points
9 days ago
Hello,
I'm told that they were aware of an issue involving products, but that it has since been resolved. Is this working for you both, now?
1
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