rush_library's profile

11 Messages

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354 Points

Tuesday, July 8th, 2025

Photo Uploads are not working

Hi,

I have used Homestead for about 18 years, and recently started having problems uploading photos (jpgs). The message keeps saying "uploading" but never actually uploads the image. I have cleaned out the folder of images I no longer need, in order to free up space, but no luck. Been going on for a couple of months. In the meantime I am using stock photos, but they are not ideal. Please help!

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2.2K Messages

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21.8K Points

18 days ago

What program are you using: Sitebuilder desktop, Sitebuilder Plus, or the new Websitebuilder program?

11 Messages

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354 Points

Not sure... I have just looked around at my site editor and only see the WebsiteBuilder logo. It is the starter package, and I have had it for a long time with no uploading problems until recently. I am paying $17.74 per month, if that helps.

Thanks!

2.2K Messages

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21.8K Points

@rush_library​  I'm not a homestead technician. I'm just a member of the choir. What is your website address?

Have you reviewed your website publishing limitations?

Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allow for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.

You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.

Review your used and remaining storage space, go to homestead.com, and log into your account. Select My Account > Account Summary > On the page, you'll see your site stats, including the amount of MB used and remaining.

ADDING IMAGES SB+:
Here is an article to assist with uploading images to Sitebuilder. https://community.homestead.com/homestead/topics/sitebuilder-plus-add-an-image
Select insert > image. If you add a photo gallery, it will auto thumbnail the image(s)
You can hold down the shift key and click on multiple images to upload more than one image at a time.

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11.3K Messages

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148.1K Points

17 days ago

Hi there, 

Is this for your website that has your domain connected? I opened the editor for that one and tried uploading an image and it let me upload it without issue. Can you try using a different browser, device, or internet connection?