How to downgrade our account?

I am paying 62 USD/Month and have moved all our websites to another provider. I want to maintain my emails however have no longer any use of the web hosting. You promote a 4 USD/Month package can someone inform me how we can down grade the package to only maintain the emails for now. We just want the lowest cost option. Thanks

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reyven4754

84 Messages

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920 Points

6 hours ago

Hello,

Thank you for bringing this concern to our attention. We'd be happy to help.

We can certainly keep your domain name and email services active. However, please note that to make this change, we will need to remove all website files and content associated with your current hosting plan.

If you would like to proceed, please let us know, and we will be happy to assist you with the process.

You may also contact our Phone Support team for immediate assistance:

Phone Support: 1-800-710-1998

If you have any questions or need further clarification, please don't hesitate to reach out. We're always happy to help. 😊

5

0

jens_wiik0292

12 Messages

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350 Points

@reyven4754

Yes please go ahead as all the sites are now pointing to the new server. What will the basic plan be for the continued use of emails without website? Currently we only use admin@unicontrol-hol.com and jens.wiik.jensen@unicontrol-inc.com the other domain names are not in use. Our new wesite is www.uni-control.one with email hello@uni-control.one Thanks

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5 hours ago

0

jens_wiik0292

12 Messages

•

350 Points

@reyven4754 Thanks please go ahead. What will the new basic price be for the emails only. Thanks.

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5 hours ago

0

R

reyven4754

84 Messages

•

920 Points

Hello,

Would it be okay for you to give us a call so we can better explain the pricing breakdown and answer any questions you may have? During the call, we can also help remove any websites you no longer need to ensure you're only paying for the services you want.

Our Phone Support team can be reached at 1-800-710-1998. We look forward to assisting you.

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4 hours ago

0

jens_wiik0292

12 Messages

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350 Points

@reyven4754 Hello thanks yes I tried just now to call from our Singapore line + 65 6450 0034 however your phone system rejects it. Would you be able to call us on that number or our number in Denmark +45 2256 7294. Thank you. Best regards Jens Wiik Jensen

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4 hours ago

0

R

reyven4754

84 Messages

•

920 Points

Hello,

I'll send an email to admin@unicontrol-hol.com and will be happy to assist you further. Please let me know if you have any questions or need additional help.

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4 hours ago

0

jens_wiik0292

How to downgrade our account?

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