J

3 Messages

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90 Points

Friday, May 30th, 2025 11:01 AM

emails

I'm not recieving emails from online forms.  What is the email address it should be coming from so I can check my spam filter

2.1K Messages

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20.7K Points

13 days ago

You should be able to logon to your account settings to retrieve the email address you set up.

To create an email address for your Homestead domain, you'll need to either use Homestead's built-in email service or integrate with a third-party email provider like Google Workspace or Microsoft 365. According to Homestead Community, you can create an email account directly within the Homestead platform by choosing "Standard Email" and then "Create New Mailbox." Alternatively, you can use a third-party provider by connecting your domain and setting up email addresses through their platform, often requiring you to update your domain's MX records to point to their servers. 
Here's a more detailed breakdown:
1. Using Homestead's Webmail:
  • Log into your Homestead account.
  • Navigate to the "Email" section.
  • Choose "Standard Email" and click "Create New Mailbox".
  • Enter your desired email address username and create a password. 
2. Integrating with a Third-Party Email Provider:
  • Choose a provider: Popular options include Google Workspace (Gmail) and Microsoft 365. 
  • Sign up and connect your domain: Follow the provider's instructions to connect your Homestead domain. 
  • Update your domain's MX records: This step is crucial to ensure emails are routed correctly. Providers will guide you on how to update these records within your Homestead account settings. 
  • Create email addresses: Once connected, you can create email addresses using your domain in the provider's platform. 
Important Considerations:
  • Email hosting:
    Remember that your domain itself doesn't automatically come with email functionality. You need to either use a webmail service like Homestead's or set up a separate email hosting service. 
  • MX records:
    These records are essential for directing email traffic to your chosen email provider. 
  • Free vs. Paid:
    Some providers offer free plans with limited features, while others offer paid plans with more storage and features. 

3 Messages

 • 

90 Points

That's not my issue.  I have my email set to where it to be sent.  In the past, I have been recv'ing emails all along.  Now, when you fill out a form, I do not get an email noting the correspondence 

3 Messages

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90 Points

13 days ago

I'm thinking it is blocked and i need to unblock.  Just need to know where the email is coming from

2.1K Messages

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20.7K Points

@joseph5147​ HAVE YOU CALLED SUPPORT FOR HELP?
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CALL Support: 800-710-1998 US or Canada.
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Brand User

11.3K Messages

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147.9K Points

Do you have any of the emails you received previously that you can get the address from? 
If not, please tell me what site this is for, so I can see which builder we're talking about. Each editor has a different email that sends them.