karenm's profile

39 Messages

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1.3K Points

Friday, October 2nd, 2026

delete site with associated domain or pointed domain

I've tried to delete a no-longer required site but I'm getting this message:

We are unable to delete your website because you have a domain name associated with it. Visit our Help Center for more information on deleting a domain or changing your domains site association.

The site was created for a friend who already owned the domain so I arranged for the domain to point to this Homestead site. Can someone guide me as to what I need to do to close it down? Thanks in advance. 

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Selected Oldest First

3K Messages

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30.6K Points

5 hours ago

Call support for HELP.
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
Outside USA: 00-1-880-710-1998 or 1-800-710-1998
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Brand User

693 Messages

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44.8K Points

2 hours ago

Hello Good Day! 

 

We understand that you would like to remove a site that you no longer need. The error you encountered typically appears when there is still a domain associated with the site.

 

To assist you, simply reply to this thread with:

  1. The name of the site you would like to delete
  2. Your confirmation that you authorize us to delete the site on your behalf

If you prefer to speak with us directly, you may call:

 

Phone Support: 1-800-710-1998

 

We'll be happy to assist you.