3 Messages

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100 Points

Friday, August 22nd, 2025

Can't delete files from file manager

I am trying to delete files from file manager, and it will not me allow to.  We are out of room, and we need to add files to be able to post to the website.

Note:  I am not the original person who set up this site, and need to figure this out.

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2.3K Messages

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22.8K Points

22 days ago

We need to know what builder you're using.

FILE MANAGER: SB+
Are you using SB+ or Websitebuilder. If you're using SB+, this link should help. Websitebuilder doesn't have a file manager as such.

FILE MANAGER: SB+
The file manager can be accessed in the top right of the editor, click on the domain and then click view file manager. https://community.homestead.com/conversations/sitebuilder-plus/sitebuilder-plus-view-file-manager/5f2a9a8058180958844887b8

3 Messages

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100 Points

I am using SB+.  I have found the files in file manager, I keep getting an error message saying: Oops! your request failed due to a network or server issue.  I can at times delete a random old file, and I go to do another one, and I get the above error message.  None of these files are being used on the website. 

2.3K Messages

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22.8K Points

@alisha1550

FILE MANAGER MAINTENANCE:
Open your file manager. Select the url on your page editor > select file manage from the drop down menu. Locate unneeded files > select/highlight and delete. You can use your delete key or the garbage can icon at the top of the page. WHERE IS THE FILE MANAGER
https://community.homestead.com/homestead/topics/where_is_the_file

6 Messages

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150 Points

@russell5607​ Hiya. You say that the new website builder doesn't have a file manager as such, so where do I find the files to be able to manage them please? There are some there that are not needed anymore that I would like to delete.

Many thanks,

Lee

Brand User

11.4K Messages

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148.6K Points

If you need to delete some image files, click the option as if you are adding an image to your website. This will bring up the list of images you have already uploaded and you can delete anything you no longer need. For files, click the option to add a file.