Our pages disappear

There are many situations involving their servers. Since it's January 2025, it appears to be something planned so the pages didn't receive traffic. Even more so, when you call technical support to discuss this, they tell you they'll open a ticket, and when they call you, it's to offer to redo your pages. They even quote you that you'll have to move servers, and they do everything for about $200 + a single payment. Homestead server errors for www.locksmith24hours.com a- 5xx server errors. b- Orphan URLs - only found via sitemap c- Site Loading Speed ​​23.3 s - this is the one that affects us the most; the sites are taking 23 seconds for a new visitor to load.www.asistenciaenlacarretera.com a- 5xx server errors. b- Orphan URLs - only found via sitemap c- Site Loading Speed ​​10.8 s - this is the one that affects us the most, the sites are taking 10 seconds. While this is happening, pages are disappearing from Google search engines. According to Google technicians, the robot has grown tired of waiting and is leaving. Who would be the person to call to resolve this as soon as possible? We are losing a lot of money with these glitches. With this situation, more than 6 employees have already been laid off and 3 vehicles have been sold. I ask? What should we do? Should I keep waiting?