20 Messages

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270 Points

Thursday, August 28th, 2025

EPP

Where сan I get authorization code/EPP to transfer my domain?

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60 Points

16 days ago

I'm having the same issue... 

20 Messages

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270 Points

@issam5498​ if you can reach their customer service, please let us know, what they suggested? 

18 Messages

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284 Points

I am having the exact same problem. I called customer service. Today is Sunday, so apparently customer service is closed. I will call again tomorrow, but they may not answer since tomorrow is the Labor Day holiday. I will let you know what they say...

This is very frustrating. I have been a homestead customer for more than 25 years, and it's never been this bad...

Brand User

11.4K Messages

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148.6K Points

Hello, 

For anyone having this issue, I would recommend first updating the domain contact information, then try to send the code. 

18 Messages

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284 Points

@elyzabethv

Thank you so much for the response, Elyzabeth! I updated my contact info, my domain is unlocked, the privacy is off ... but I still get an error message that says "There was an error retrieving this domain's contact email. Please try again later" when I try to get the authorization code.

I wonder: What could be the issue?

Brand User

11.4K Messages

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148.6K Points

What is the domain name, so I can try to send it from my end?